Supporting New Beginnings Through Care and Connection
At Reception House Waterloo Region, we help refugees and newcomers build meaningful lives in Canada. Through compassionate support, tailored programs, and strong community partnerships, we guide individuals and families through every step of their settlement journey—from their first days in Canada to long-term integration and success.
Health and Wellbeing Support
Temporary Accomodation and Housing Support
Children and Youth
Employment Services
Integration Skills and Training
Services en Français
Our Programs
We provide comprehensive support through two main programs, each designed to meet newcomers at their specific stage of settlement and help them thrive.
Immediate support when newcomers first arrive in Canada, ensuring a stable foundation for their new life.
Key Services
- •Temporary accommodation and essential household items
- •Airport reception and orientation to Canadian life
- •Healthcare enrollment and medical appointments
- •Social insurance number and banking support
- •Food assistance and essential needs provision
Long-term integration support helping newcomers build independent, fulfilling lives in their new community.
Key Services
- •Employment counseling and job search assistance
- •Youth programs and educational support
- •Skills training and credential recognition
- •Health and wellbeing services
- •Community connections and social integration
These programs go beyond meeting basic needs they restore dignity, build confidence, and create pathways to independence. Every person who walks through our doors deserves a chance to rebuild their life with support, respect, and hope for the future.